4200 Dorchester Blvd (suite 100)
Westmount, Québec, H3Z 1V4
We want your orthodontic treatment to be as comfortable and problem-free as possible.
However, sometimes, patients experience minor problems that can be easily dealt with.
Here’s a troubleshooting guide to help you remedy the situation:
What do I do if a wire tied to my braces is partially off?
If a wire tied to your braces is partially off, call us immediately so we can make an appointment with you to fix it.
What do I do if ulcers develop in my mouth?
People who are prone to ulcers may see a higher incidence of this happening. However, in our experience, this is usually temporary. Remember, any oral irritation can be soothed by swishing a mixture of warm water and baking soda around in your mouth for a few minutes a couple of times a day. Also, if the ulcer is on the inside of your lip where it rubs up against a brace that is irritating it, use the soft wax we have given you (or that you can purchase in most pharmacies) over the brace to create a smooth surface and eliminate the friction. If you’re still experiencing problems, you can make an appointment and we’ll see what we can do.
What do I do if the invisalign tray rubs on my cheek?
You will need to come in to see us so that we can smooth the area down. If you are unable to see us, you can gently use a nail file (preferably not too abrasive and of the emery board type) to smooth off the rough area.
What do I do if a brace comes off and is sliding on the wire?
This is not usually a serious problem, unless the brace that has come off is on the last tooth. If it’s not too bothersome, you can wait until your next appointment. However, you should tell us beforehand so we can make your appointment a little longer, to give us time to replace the brace.
Is it normal to still have pain 3-4 days after the adjustment? What can I do to help alleviate it?
Everyone is subject to different levels of discomfort. Typically, it will take 3-4 days for any tenderness to subside. You can take acetaminophen or ibuprofen to alleviate the pain. You can also chew a small piece of sugarless chewing gum. This will help blood flow through your dental ligaments and diminish the inflammation caused by the movement of your teeth.
Following the directives of the government and the Order of Dentists of Québec, starting March 16th 2020 to May 1st 2020, all non-urgent appointments whether for elective treatments or for preventive oral care (such as examinations and cleanings) must be postponed to a later date. We will therefore be open EXCLUSIVELY FOR EMERGENCIES for patients with acute pain, infection or trauma requiring immediate care.
If you require urgent treatment and do not have flu like symptoms, such as cough and fever, that you and any close family members have not traveled recently, you can contact us at 514-484-7225. Our opening hours for dental emergencies will be monday to thursday from 8:00 am to 4:30 pm.
Thank you for your collaboration. These directives will be revaluated periodically in light of the current situation.
Sincerely your TGO Orthodontics Team